Privacy Policy

1. What we collect

Flattr processes the photos you choose to submit, your account details, style preferences, optional measurements, assessment results, Stylist conversations and items or links you ask us to check. We also keep purchase verification and usage records to provide paid features and prevent misuse. We do not sell your personal data.

2. How we use your data

Your submitted photos and preferences help create your style profile and recommendations. The Stylist uses your saved profile and conversation context to personalise advice. Studio processes selected photos and references to create and check previews. Account and purchase records manage access, allowances and restoration of purchases.

3. Photo and analysis processing

Original profile photos are saved on your device. When you request analysis, a photo check or a Studio Preview, selected images are transmitted to processing providers for that request. OpenAI processes analysis, chat and preview-quality checks; fal.ai generates Studio images. Provider processing may involve temporary image hosting and retention under their service policies. Removing a local photo does not recall a request already sent to a provider. Images are not used by Flattr to identify you or recognise you elsewhere.

4. Data storage and sync

Firebase stores your account, style profile, preferences, assessments, conversations and service usage records. Original device photos and locally saved Studio looks do not automatically sync to another device. Photos sent in stylist chat are kept in protected, account-specific storage on that device so you can revisit the conversation. These local chat photos are excluded from device backups and removed when you clear chat history, sign out or delete the account on that device. An unavailable photo must be attached again. Account deletion removes your cloud profile, conversations and Studio wallet records. Minimal purchase claims and trial-use records are retained to prevent duplicate redemption and repeated trials.

5. Data sharing

We share the information necessary to provide the requested feature with Firebase/Google, OpenAI and fal.ai. Apple processes App Store purchases; Flattr receives transaction information rather than your payment-card details. Processing may occur outside your country. We may also disclose information when required by law.

Product links open third-party websites. Selecting preferred shops does not connect your store accounts. When you ask Flattr to check a product link, our service retrieves that page; when you open a store yourself, its privacy policy applies.

6. Security

We take reasonable measures to protect your data from unauthorised access, disclosure, or loss. All data is transmitted over encrypted connections. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us or using the in-app controls. You can remove device photos, edit your profile and delete your account in Settings. You can stop submitting photos without deleting your account. Deleting an account does not cancel an Apple subscription.

8. Notifications

You can control device permissions in iPhone Settings. Daily Note visibility is a profile preference; it does not require push-notification permission.

9. Cookies

Our website uses the storage and network requests needed to serve its pages. Optional website analytics are disabled in this release. External websites have their own policies.

10. Contact

Questions about this policy should be directed to support@flattr.app. We aim to respond within five business days.